Abstract
In the Japanese media, individuals and corporate executives bow in front of the cameras tearfully asking for forgiveness for their misconduct. Compared to media apologies in the Europe and the United States, it is clear that the Japanese are following strict formal rules, including even the length and the degree of the bow during the apology, while Western apologies are diverse. The comparative case-study of this study shows not only the uniqueness of Japanese apologies but structural differences in apologies between cultures based on the understanding of responsibility.
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